1) What information we collect
We may collect information you provide directly and basic technical data used to keep the website secure and working properly.
- Contact details: name, email, phone/WhatsApp (when you message or book).
- Booking details: selected service, date/time, and notes you submit.
- B2B details: agency/company name and contact information for coordination.
- Technical data: IP address, device/browser type, and basic usage data (analytics/security).
If you share health-related notes voluntarily (for safety), we use them only to deliver the service responsibly.
2) How we use your information
- Confirm and manage bookings (including reminders and schedule updates).
- Reply to requests by WhatsApp or email.
- Coordinate agency and group reservations (B2B operations).
- Improve site performance and protect against security threats.
We do not sell your personal information.
3) Legal basis & consent
We process data for legitimate business purposes such as booking management and customer support, and we rely on your consent
when you submit forms, message us, or book services.
- Consent: when you contact us or submit information.
- Contract / service delivery: to manage your reservation and provide services.
- Legitimate interest: security, preventing abuse, improving site performance.
4) Sharing & service providers
We may use trusted service providers to run our website and booking operations. These providers only receive what is necessary
to perform their services.
- Website hosting & security (e.g., hosting/CDN/security filtering).
- Booking tools used on the site (e.g., scheduling systems).
- Analytics (to understand performance and improve user experience).
We may disclose information if required by law or to protect our rights, guests, or the safety of others.
5) Cookies & tracking
Cookies help the site function properly (for example, keeping sessions secure) and help us understand site performance.
- Essential cookies: security and core site functionality.
- Performance cookies: analytics to improve the website.
You can usually control cookies from your browser settings. Disabling essential cookies may affect site functionality.
6) Your rights
You may request access, correction, or deletion of your personal data, subject to legal and operational requirements.
- Request a copy of your information.
- Ask to correct inaccurate information.
- Request deletion where applicable.
- Ask questions about how your data is handled.
To make a request, contact us using the details below.
